Delete your account
KwikTime by KwikAPPS · KwikAPPS OPC · Last updated 5 October 2026
You can delete your KwikTime login, or — if you are a company owner — the whole company. Do it yourself in the app, or email us.
In the app
- Open KwikTime and sign in.
- Go to Settings → Delete account.
- Choose Delete my login and enter your password — or, if you are a company administrator, Delete company.
Or email us
Email us from the address your account uses. Tell us the name of your company, and whether you want your own login deleted or the whole company. We check the request with the account owner or your employer before anything is deleted.
You do not need to be able to sign in. If you cannot reach the address your account uses, say so in the email and we will verify another way.
What is deleted, and what is kept
| You delete | Deleted | Kept |
|---|---|---|
| Your own login | Your login and its sessions, straight away. If your employer linked the login to your worker record, the face data on that record is erased too; if not, ask your employer to erase it. | Attendance and pay records your employer keeps about you. They belong to your employer; ask your employer to erase them, and we will pass your request on. We also keep a record that you asked for the deletion (see below). |
| A company (owner) | Everything: workers, attendance, photos we hold, and every login. Face data is erased on the day you confirm. The company is closed first, and can be restored by an administrator until it is permanently deleted: 30 days for a company on a paid plan, 7 days for a trial or a company that never subscribed. | The records of our own listed below. A company on a paid plan downloads a complete copy of its records before deletion — keeping that copy for as long as its law requires is the company’s responsibility. A company still on its trial does not receive a copy. |
What we keep after deletion
After a company is deleted, we keep only these records of our own:
- the company’s name and a one-way code made from its tax ID (the tax number itself is deleted when the company is), and its trial record (the sign-up email address and, where it was recorded, the sign-up IP address), so the same business cannot start another trial. They are deleted 3 years after the company is deleted;
- our billing records for the company: its plan and payment status. We keep them for as long as tax law requires, then delete them. In the Philippine profile, which governs our own books, that is 5 years from the day after the deadline for filing the annual tax return for the year the company was deleted;
- a deletion log: who asked for the deletion (their email address), when, and what was deleted. It holds no worker data. Each entry is deleted after 5 years;
- security incident records, which hold no free text. They are deleted after 90 days.
When you delete your own login, we keep only the deletion log entry and any security incident records. The Privacy Notice describes what the app collects.
How long it takes
We act on every request within 15 working days and confirm by email.
KwikAPPS OPC · Privacy notice · support@kwikapps.app